General FAQs
Site visitors may have general questions about DMW Automation and the following FAQs hope to address some of them:
- Who is DMW Automation, Inc.?
- What do you do?
- Who do you work with?
- What are general applications for DMW Automation’s developed custom automation equipment?
- Are you a manufacturer?
- What services can DMW Automation provide to a custom automated equipment customer?
- Why should I automate my production facility?
- Is there a reason to use refurbished equipment?
- What information needs to be provided to you to have a quote developed for automated machinery?
- What do we need to do to begin developing a machine or production line solution with DMW Automation?
- How long does it typically take to have a quote developed?
- How long does it typically take to develop a machine design?
- How long does it typically take to build a machine after the design is approved?
- How long does automated equipment built by DMW Automation normally last?
- How can I receive information on DMW Automation's equipment and services?
- What are your standard payment terms?
- Do you offer any financing programs?
- What does your standard warranty cover?
Who is DMW Automation, Inc.?
DMW Automation is a privately owned corporation with over 50 years of experience in providing high quality, long lasting, production automation solutions by combining our design, engineering, prototyping, manufacturing, documentation, and installation services.
What do you do?
We develop custom automation solutions for manufacturers worldwide. Since our start in 1959, we have established ourselves as a leader in the engineering, manufacturing and integration of machines and turnkey systems for automated assembly and packaging in a variety of applications and markets. We have experience with:
- Synchronous continuous-motion platforms for high speed and very high speed requirements
- Synchronous indexing platforms for slow to moderate speed requirements but with complex or difficult part handling needs
- Orienters designed to rotate components for proper orientation prior to a given process on a production line
- Puck handling systems designed to convey components that are difficult to transport without additional support
- Integration of 3rd party solutions such as labeling systems, feeding & orienting systems, a variety of pumping solutions (positive displacement, time-pressure, peristaltic, etc.), CO2 and YAG lasers, and a multitude of inspection tools (vision cameras, LVDT’s, Hi-Pot and other electrical test mechanisms, etc.)
- Rebuilding existing lines
Who do you work with?
DMW Automation has spent the last few decades developing and patenting our industry automation technology. Industries that we have targeted as having excellent potential uses for DMW Automation’s custom automation equipment or production line technology include:
- Consumer products
- General industrial production
- Medical and Healthcare
- Pharmaceutical
What are general applications for DMW Automation’s developed custom automation equipment?
We have a solid reputation for building production equipment in the area of very high speed battery assembly for some of the world’s leading battery manufacturers, consumer product assembly and packaging, pharmaceutical assembly and packaging, medical products assembly and packaging, and vial coding and handling.
Are you a manufacturer?
DMW Automation is a manufacturer, but much more! We specialize in the design and manufacturing of continuous-motion rotary assembly machines as well as in-line synchronous indexing assembly systems, high speed orienters, puck handling systems and 3rd party integration.
We also offer prototyping, engineering, installation, service, and much more.
What services can DMW Automation provide to a custom automated equipment customer?
DMW Automation can, or will, provide the following services to purchasers of our custom automated equipment and systems. DMW Automation’s personnel will:
- Conduct existing custom automated machinery and systems evaluations
- Redesign existing machines or systems
- Generate conceptual designs for quoting and approval purposes
- Design new machines or automated systems
- Provide prototypes if required
- Provide design reviews
- Confirm or document the automated equipment’s or system’s specifications
- Assist with plant floor equipment layout,
- Provide turnkey installation, training, and
- Provide ongoing service and support
Why should I automate my production facility?
DMW Automation's custom automated equipment, production and assembly systems, and solutions can help address manufacturing and operations issues that are widespread in the industrial sector.
Our custom automated equipment or systems can improve:
- Product quality and repeatability
- Production employee ergonomics
- Plant floor space efficiency
- Production employee safety
- Inventory management
- Plant productivity by reducing waste, increasing production rates, etc.
Is there a reason to use refurbished equipment?
When the time comes to update your equipment, production line, or entire operation, you need to make a choice. You can either purchase new automation equipment or systems or upgrade your current equipment or systems.
If you choose to remanufacture, DMW Automation’s engineering group will take your existing equipment, including non-DMW Automation equipment, and completely rework it from the ground up. Although upgraded or refurbished machines and systems can sometimes cost less than new equipment, each situation is different and needs to be assessed individually.
What information needs to be provided to you to have a quote developed for automated machinery?
With the initial communication we can determine if we are a good fit for your application. We will then ask you to supply us specifics about your requirements such as the specific assembly process, production rates, space requirements, component specifications, drawings and samples, special needs such as printing, vision systems, etc.
The next stage is for us to have our engineering group generate a high-level conceptual design that can be used to determine pricing and delivery as well as to obtain customer approval as to the general design approach.
What do we need to do to begin developing a machine or production line solution with DMW Automation?
Contact us with information about your specific needs. With the initial communication we can determine if we are a good fit for your application. We will then ask you to supply us specifics about your requirements such as the specific assembly process, production rates, space requirements, component specifications, drawings and samples, special needs such as printing, vision systems, etc.
The next stage is for our engineering group to generate a high-level conceptual design that can be used to determine pricing and delivery as well as to obtain customer approval as to the general design approach.
How long does it typically take to have a quote developed?
This can vary significantly depending upon the project complexity, level of detail of the information provided by the customer, as well as our workload at the time of the order. Complete designs can be finalized in as little as a few weeks to as long as many months.
How long does it typically take to develop a machine design?
This can vary significantly depending upon the project complexity, level of detail of the information provided by the customer, as well as our workload at the time of the order. Complete designs can be finalized in as little as a few weeks to as long as many months.
How long does it typically take to build a machine after the design is approved?
This can vary significantly depending upon the project complexity, lead times of specialty parts, etc., as well as our workload at the time of the order. Small projects can be done in a few weeks while some large projects can take 6 or more months.
How long does automated equipment built by DMW Automation normally last?
Although we have equipment in the field that is over 30 years old, we find that the product life cycles for which our equipment was built in generally shorter than the life of the our equipment. Life expectancy can be extended with periodic maintenance and occasional part or station replacement.
How can I receive information on DMW Automation's equipment and services?
You can request literature by contacting us directly. Contact our sales staff at 847-437-0665 or e-mail us at sales@dmwautomation.com to discuss your specific needs with a DMW sales staff member.
What are your standard payment terms?
Our standard payment terms are:
- 30% down at time of PO
- 30% upon drawing release to procurement
- 30% upon successful completion of Final Acceptance Testing (FAT)
- 10% Net 30 days from ship date
Do you offer any financing programs?
Although we cannot finance projects in the traditional sense, we have arranged to have a well known financial institution offer capital leasing to qualified customers. There are a multitude of options available for the structure of the lease, however all allow for the procurement of the equipment with minimal upfront cash outlay.
What does your standard warranty cover?
DMW Automation’s full warranty is one of its chief benefits. We provide:
- 100% parts on all defective parts
- 100% labor associated with all necessary service
Our warranty period begins the day the equipment ships to the end user. The warranty period is provided in our quote. Standard automated equipment and system’s warranties last for one year.
For more information about DMW Automation's custom automation equipment and systems services, please call us at 847-437-0665 or email us at sales@dmwautomation.com.
